Blog

Updates & Insights from FlowInquiry: Collaboration, Projects, and Support

The Open-Source Advantage: Why Transparency Builds Better Teams
Nov 8 2025Hai Nguyen

The Open-Source Advantage: Why Transparency Builds Better Teams

In open source, transparency isn’t a risk — it’s a strength. By sharing ideas, code, and processes, teams move faster, collaborate deeper, and build products that truly last.
Why Open-Source Tools Are Vital for Small and Mid-Sized Businesses
Oct 12 2025Hai Nguyen

Why Open-Source Tools Are Vital for Small and Mid-Sized Businesses

Open-source tools give small and mid-sized businesses the freedom to grow without expensive IT overhead—empowering teams through transparency, flexibility, and collaboration.
Why FlowInquiry Believes Ticket Management Shouldn’t Feel Like Heavyweight Project Management
Sep 26 2025Hai Nguyen

Why FlowInquiry Believes Ticket Management Shouldn’t Feel Like Heavyweight Project Management

Most SMEs and nonprofits struggle with tools like Jira or Zendesk—they're powerful, but bloated and expensive. FlowInquiry applies the 80/20 rule, giving teams the core features they actually need without the overhead.
FlowInquiry v1.2.3 – Focused on Quality, Backed by 70%+ Test Coverage
July 04 2025Hai Nguyen

FlowInquiry v1.2.3 – Focused on Quality, Backed by 70%+ Test Coverage

v1.2.3 isn’t a flashy release—but it’s a meaningful one. We focused on code quality, upgraded core tools, and pushed test coverage beyond 70%. The result? A stronger foundation for everything that comes next.
Why We Open Sourced Spring TestContainers Beyond FlowInquiry
Jun 19 2025Hai Nguyen

Why We Open Sourced Spring TestContainers Beyond FlowInquiry

At FlowInquiry, we don’t just build features—we build reusable tools. Spring TestContainers started as an internal solution for integration testing and is now available as an open source library. It supports PostgreSQL, MySQL, Ollama, and can be extended to Redis, Kafka, and more.
Top Open-Source Project Management Tools in 2025 (Including FlowInquiry Community Edition)
Jun 06 2025Hai Nguyen

Top Open-Source Project Management Tools in 2025 (Including FlowInquiry Community Edition)

By 2025, teams of all sizes are turning to open-source platforms that offer transparency, customization, and self-hosting. In this post, we explore five leading tools—Taiga, OpenProject, Phorge, Kanboard, and the newcomer FlowInquiry Community Edition—highlighting their strengths, use cases, and why FlowInquiry’s AGPL-licensed, hybrid workflow engine is quickly gaining traction.
FlowInquiry v1.2.2: Laying a Strong Foundation for What’s Next
Jun 01 2025Hai Nguyen

FlowInquiry v1.2.2: Laying a Strong Foundation for What’s Next

FlowInquiry v1.2.2 delivers a clean database refactor for easier data migrations, expanded automated testing, and refreshed documentation—laying the foundation for upcoming project-management features and smoother future development.
Self-Host FlowInquiry with a Single Command – Fast, Easy Setup
May 02 2025Hai Nguyen

Self-Host FlowInquiry with a Single Command – Fast, Easy Setup

FlowInquiry makes self-hosting simple. With just one command, you can launch the full platform — including backend, frontend, and database — on your local machine or server. No complex configuration required
FlowInquiry v1.2 – Smarter Kanban Project Management, Built for Global Teams
Apr 25 2025Hai Nguyen

FlowInquiry v1.2 – Smarter Kanban Project Management, Built for Global Teams

FlowInquiry v1.2 is here with powerful new updates! Manage projects better with Kanban boards, organize tasks into iterations and epics, and collaborate seamlessly with global teams. Plus, faster setup, easier email configuration, and full Docker support!
Boost Team Productivity: FlowInquiry Adds Project Management with Kanban & Collaboration
Mar 13 2025Hai Nguyen

Boost Team Productivity: FlowInquiry Adds Project Management with Kanban & Collaboration

FlowInquiry expands beyond workflow automation with its new Project Management module! Now, teams can efficiently manage both stakeholder requests and internal projects using Kanban boards, drag & drop task management, and multi-project tracking. Enhance collaboration, streamline operations, and keep everything organized—all within FlowInquiry.
🚀 FlowInquiry v1.0 is Officially Released!
Feb 23 2025Hai Nguyen

🚀 FlowInquiry v1.0 is Officially Released!

FlowInquiry v1.0 is officially live! 🎉 This release marks a major milestone in workflow automation, bringing enhanced team collaboration, customizable workflows, and seamless integrations. Whether you're managing customer requests or streamlining internal processes, FlowInquiry empowers teams to work smarter and faster. Dive into the latest features and improvements that make this the most powerful version yet! 🚀
AI is Transforming Customer Satisfaction – A Deep Dive with Spring AI and OpenAI
Feb 2 2025Hai Nguyen

AI is Transforming Customer Satisfaction – A Deep Dive with Spring AI and OpenAI

Customer support often struggles with slow response times, misclassified tickets, and unresolved frustration. AI can change this by analyzing sentiment, prioritizing urgent tickets, and detecting hidden customer dissatisfaction.
From Frustration to Innovation: How Poor Support Led to FlowInquiry
Jan 10 2025Hai Nguyen

From Frustration to Innovation: How Poor Support Led to FlowInquiry

I invested in a premium electric charger known for its quality and long-term support. But when it stopped working within a year, the customer service experience was far from what I expected. Here's the story of how mismanaged ticket handling highlighted the need for better solutions like FlowInquiry
Breaking Silos: How FlowInquiry Transforms Cross-Team Communication into Seamless Collaboration
Jan 03 2025Hai Nguyen

Breaking Silos: How FlowInquiry Transforms Cross-Team Communication into Seamless Collaboration

Cross-team communication doesn’t have to be a hurdle. Discover how FlowInquiry eliminates silos and transforms the way teams collaborate, driving efficiency and transparency across your organization.
FlowInquiry Open source business model
Dec 27 2024Hai Nguyen

FlowInquiry Open source business model

The open-source business model is at the heart of FlowInquiry’s mission. By leveraging the power of open source, we aim to give back to the community, improve our product through user collaboration, and empower teams everywhere
Tired of Scattered Work? Here's How FlowInquiry Brings It All Together
Dec 20 2024Hai Nguyen

Tired of Scattered Work? Here's How FlowInquiry Brings It All Together

When teams use too many disconnected tools, things fall through the cracks. FlowInquiry helps teams stay aligned by putting all tickets, projects, and internal requests in one place—so nothing gets lost and everyone knows what to do next.