Posts tagged with "customer satisfaction"

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FlowInquiry v1.2.2: Laying a Strong Foundation for What’s Next
Jun 01 2025Hai Nguyen

FlowInquiry v1.2.2: Laying a Strong Foundation for What’s Next

FlowInquiry v1.2.2 delivers a clean database refactor for easier data migrations, expanded automated testing, and refreshed documentation—laying the foundation for upcoming project-management features and smoother future development.
🚀 FlowInquiry v1.0 is Officially Released!
Feb 23 2025Hai Nguyen

🚀 FlowInquiry v1.0 is Officially Released!

FlowInquiry v1.0 is officially live! 🎉 This release marks a major milestone in workflow automation, bringing enhanced team collaboration, customizable workflows, and seamless integrations. Whether you're managing customer requests or streamlining internal processes, FlowInquiry empowers teams to work smarter and faster. Dive into the latest features and improvements that make this the most powerful version yet! 🚀
AI is Transforming Customer Satisfaction – A Deep Dive with Spring AI and OpenAI
Feb 2 2025Hai Nguyen

AI is Transforming Customer Satisfaction – A Deep Dive with Spring AI and OpenAI

Customer support often struggles with slow response times, misclassified tickets, and unresolved frustration. AI can change this by analyzing sentiment, prioritizing urgent tickets, and detecting hidden customer dissatisfaction.