FlowInquiry v1.0 is Now Available

We’ve released version 1.0 of FlowInquiry, a tool to help teams manage tickets from start to finish. It’s built for internal and external requests, and it makes support more organized and easier to track.

With this release, you can set up your own workflows, define response times, and keep tickets from falling through the cracks.

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What’s in This Release

• Custom Workflows
  Create steps that match how your team works. No preset flows to work around.

• Team Collaboration
  Assign tickets, set access, and work across teams without confusion.

• SLA Support
  Set time limits for each step. Know when a ticket is about to breach.

• Real-Time Alerts
  Get notified when a ticket updates or changes hands.

• Conversation Health Analysis
  Use AI to check if a ticket is being handled well.

• Clean Interface
  The UI is simple. The pages load fast.

• Docker Deployment
  FlowInquiry can be deployed using Docker Compose.

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What’s Next

Updates will be released every few weeks. These will include fixes, improvements, and new features.

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Deployment

Deployment instructions are available at:
here

For deployment-related questions, email:
hello@flowinquiry.io

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Coming Soon: FlowInquiry Cloud

A hosted version of FlowInquiry is planned for Q2 2025.
It will include automatic updates and managed infrastructure.

Further details will be shared before release.